I bridge solution architecture, software engineering, AI agents and business strategy.

A billion-dollar global brand was weighing a ~5x expansion, and their agencies doubted the product could handle their templates. I joined the sales conversations and built a template strategy with the agencies and global marketing. Where the product wasn’t there yet for their workflow, I built a browser extension to bridge it. We went from 7 templates to 20+ in the first few weeks of the launch, the customer stayed and the account grew, and I handed it to the account manager and my support team so it didn’t depend on me.

I was part of a cross-functional leadership circle. Slow file browsing and file access kept showing up in support tickets. It would go quiet for a month or so, then come back and cause real pain, and most of the company had filed it under tech debt. Before the meeting I talked separately with the product lead, his manager and one of the developers, and framed it around what it meant for each of them. I wanted their view, and I wanted to give them time to talk it over among themselves before anyone had to decide. In the meeting I laid out the pain, what it was costing us, and the long-term choice we had to make. It went on the roadmap and got fixed. We haven’t had the problem since, and file access is faster.